Terms & Conditions

Our store

Parfumscanada.com is operated by Distributions Cosmic Inc. under the Parfums Canada name. These terms apply to use of our online store and orders placed through it.
For help, email info@parfumscanada.com or use our Contact page.

Products and orders

Review the product name, size, concentration and any condition or packaging details before ordering. Contact us before ordering if any detail is unclear.
Prices are displayed in Canadian dollars (CAD). Review the items, shipping charge, applicable taxes and total at checkout before completing payment.
The payment methods available for your order are displayed at checkout.

Processing and shipping

Our Shipping Policy describes shipping charges, processing and delivery estimates. We provide tracking information when your order ships.
Shipping Policy

Returns and refunds

Our Return Policy sets out the return window, eligible conditions, applicable charges and refund process. Please review it before ordering.
If an order is damaged, incorrect or undelivered, email info@parfumscanada.com with your order number and details of the issue.
Return Policy

Cancellation requests

Contact us as soon as possible if you wish to cancel an order before shipment. If the order has already shipped, the Return Policy applies.

Brand names and intellectual property

Product and brand names identify the items offered by Parfums Canada. Third-party trademarks, logos and brand materials belong to their respective owners. Their appearance on our store does not transfer ownership of those rights to Parfums Canada or grant visitors permission to reuse them.

Privacy

Our Privacy Policy describes customer information collected and used by the store and service providers involved.
Privacy Policy

Use of the store

Provide accurate order and contact information. Do not attempt unauthorized access to the store or interfere with its operation.

Contact

Distributions Cosmic Inc.
224 rue Baffin, Dollard-Des-Ormeaux, QC H9G2X9, Canada
Email: info@parfumscanada.com
Phone: (438) 508-0221
Customer service: Monday to Friday, 9 AM–5 PM
Contact form